Victorian rental standards change on 1 March 2027. Be the partner that's ready.
New leases will need efficient cooling in the living area, and failed hot water systems and heaters must go electric. We set up agents, compliance companies and installers to deliver those upgrades - compliant, audit-ready and generally VEU-rebated, subject to eligibility criteria.
Two changes that put upgrades on every rental
Efficient cooling in the main living area
Required at every new lease or month-to-month conversion from 1 March 2027, and in every rental by 1 July 2030. One compliant reverse-cycle unit covers both the cooling and heating standards.
End-of-life hot water and heaters go electric
From 1 March 2027 a failed hot water system or fixed heater must be replaced with an efficient electric option - heat pump or electric-boosted solar for hot water, reverse-cycle or heat pump for heating. No more like-for-like gas.
See our HVAC and hot water pages for the eligible VEU activities.
Key dates at a glance
| Before 1 Mar 2027 | From 1 Mar 2027 | |
|---|---|---|
| Cooling in main living area | No cooling requirement | Fixed, efficient electric cooling at each new lease (3-star+ non-ducted, TCSPF 3.8+ ducted) |
| Heating in main living area | Fixed heater in good working order; 2-star+ for agreements since 29 March 2023 (gas allowed) | Unchanged - a working heater that meets the existing standard can stay. Only end-of-life replacements must be efficient electric |
| Failed hot water system | Replace like-for-like, gas permitted | Heat pump or electric-boosted solar hot water - no gas replacement |
| Failed fixed heater | Replace like-for-like, gas permitted | Reverse-cycle AC or heat pump - no gas replacement |
| All rentals, regardless of lease | Standards apply only at new lease | By 1 July 2030 every rental must have efficient electric cooling in the main living area |
| VEU rebate | Available on eligible upgrades | Generally VEU-eligible, subject to eligibility criteria |
Source: Consumer Affairs Victoria - new minimum energy efficiency standards
R5.0 ceiling insulation
New lease, from 1 March 2027, where none exists.
4-star WELS showerheads
New lease, from 1 March 2027.
Draughtproofing
New lease, from 1 July 2027.
Compliance, setup and admin support
Compliant installs, audited paperwork, VEECs paid fast.
Who we help get ahead of 2027
One process for the whole rent roll
- One point of contact for every living-area AC and hot water job.
- VEU rebates soften the cost conversation with landlords.
- Compliant paperwork on file for every property, through to 2030.
Add upgrades to your check offering
- Flag cooling and hot water items alongside gas, electrical and smoke-alarm checks.
- Refer jobs to our partnered installers - no need to become an Accredited Person.
- We handle eligibility, evidence and VEECs. You keep the agent relationship.
Get ready for the volume, get paid fast
- A steady stream of rental hot water and cooling jobs from 1 March 2027, generally VEU-eligible subject to criteria.
- We handle eligibility checks, decommissioning evidence, audit and VEEC creation.
- Fast payouts, EPMate CRM, consignment stock and on-site onboarding.
From first call to VEEC paid
The same process behind our audit and compliance, admin assistance and on-site onboarding services.
1. Get in touch
Tell us whether you're an agent, compliance company or installer and roughly how many properties or jobs you expect.
2. Onboarding and setup
Installers are onboarded in under a business day. Agents and compliance partners get a referral process and one contact.
3. Install with compliant processes
Photos, serials and decommissioning records are captured in EPMate on site. We audit every job before lodgement.
4. VEEC processed and paid
We create and trade the VEECs. The rebate is applied to the job and the installer is paid fast.
Frequently asked questions
Get your 2027 rental upgrade process set up now
Whether you manage a rent roll, run rental safety checks or install the equipment, we'll set up the compliance, paperwork and VEEC processing.
Talk to our team