The scheme is complex. We're not.
Eligibility, products, compliance edge-cases - all the boring admin that slows installers down. One call, one chat, one answer. Your crew stays on the tools, your jobs stay clean.
The three questions every installer asks.
If you've ever stood in a driveway wondering whether the job is worth the paperwork - this is for you.
Is this job eligible?
Customer address, building type, existing system, prior activity - we run the eligibility checks before you commit to the quote.
What product can I install?
We confirm what's on the GEMS / VEU approved product register, what swap-outs qualify, and what won't generate certificates.
Will this breach the rules?
Tricky scenarios - decommissioned units, partial replacements, unusual sites - sanity-checked against current VEU guidelines.
All one call away.
Phone
Call us from the van. Real people who know the scheme, not a call-centre script.
Chat & SMS
Send a photo of the unit or address - we'll come back with the answer shortly.
Same-day answers
Most questions resolved the same day. Urgent on-site queries take priority.
What you get
- Direct line to scheme experts - no tier-1 gatekeepers
- Pre-quote eligibility checks so you don't waste site visits
- Product confirmation against the live approved register
- A second pair of eyes on unusual or risky scenarios
- Documented answers you can show your team or the customer
Stop guessing. Start asking.
Become a partner installer and get scheme experts on speed-dial - included with every account.