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Installer Toolkit

Six tools. One toolkit.

Everything HVAC and hot water installers need to win the job, run it on site, lodge it cleanly and get paid - without the paperwork mountain.

Get the toolkitDownload installer app

01

EPmate Portal & CRM

02

EPmate Installer App

03

Training & Documentation

04

Compliance Checklists

05

Approved Product List

06

VEEC & STC Calculator

End-to-end pipeline

One screen, four stages

Step 01

Lead

Captured & qualified

Step 02

Installation

Dispatched & completed

Step 03

Submission

Evidence lodged

Step 04

Payment

VEECs paid out

Tool 01

EPmate Portal & CRM

Run the business from one screen

The command centre for your VEU operation. Manage leads, dispatch jobs, track every install through compliance and watch VEEC payouts land - all in one browser tab.

  • Lead intake, quoting and scheduling in one pipeline
  • Live job status from booked through to VEECs lodged
  • Customer files, evidence and certificates kept in one place
  • Payout tracking - see exactly what you're owed and when
Explore the CRM & Portal
EPmate Installer App
Tool 02

EPmate Installer App

The job in your pocket

A native iOS and Android app built for the trades doing the installs. Accept dispatched jobs, run the right activity checklist, capture evidence and submit straight from the driveway.

  • Geo-tagged photos with timestamps baked in
  • Scan equipment serial numbers and nameplates
  • Works offline - syncs the moment you're back on signal
  • One-tap submission, real-time approval status
Download the app
Training & Documentation
Tool 03

Training & Documentation

Onboard the crew, fast

Step-by-step training for installers and admins, plus a living library of documentation that tracks scheme changes so you don't have to. New starters productive in days, not months.

  • Activity-by-activity install training (3D, 6D, 34, 35)
  • On-site onboarding from our compliance team
  • How-to videos, SOPs and quick reference cards
  • Updates the moment ESC requirements change
See on-site onboarding
Compliance Checklists
Tool 04

Compliance Checklists

Every requirement, in order

Built directly from current ESC requirements. The right checklist appears for the right activity - so the crew can't skip a step, miss a photo or forget a signature.

  • Activity-specific checklists, always current
  • Mandatory evidence prompts - photos, serials, COES, VBA
  • Customer declarations captured and signed on screen
  • First-time-right submissions - fewer audits, faster payouts
See audit & compliance
Approved Product List
Tool 05

Approved Product List

Only what's eligible, always up to date

A curated catalogue of VEU-approved HVAC and heat pump hot water products. Filter by activity, capacity, zone and VEEC value. Stock the right gear - claim every certificate it earns.

  • Live VEU eligibility - synced with the ESC register
  • Daikin, Midea, Mitsubishi, Reclaim, iStore and more
  • Estimated VEECs per unit, per zone
  • Linked to our consignment stock facility
View stock & consignment
VEEC & STC Calculator
Tool 06

VEEC & STC Calculator

Price the rebate before you quote

Plug in the activity, product and postcode - get certificate counts and indicative dollar value in seconds. Quote with confidence, win more jobs, never undersell a rebate.

  • VEEC + STC in a single calculation
  • Postcode/zone aware
  • Latest market price applied
  • Save and share quotes with customers
Open the calculator

Why crews love it

Site-tested, ESC-current, paperwork-free.

Geo-tagged evidence

Photos with location and timestamp baked in - audit-ready every time.

Submit in 5 minutes

Done jobs leave site as completed jobs - not as a glove-box of paperwork.

Always up to date

Stays current with the latest ESC requirements - the moment they change, you're across them.

Live job status

Approvals, queries and lodgements stream straight to your phone.

Job dispatch

Customer details and one-tap navigation to the next site.

Built with installers

Every screen shaped by the trades who use it - day in, day out.

Less paperwork. More installs.

Equip your crew with the toolkit that turns a day's installs into rebates by Friday.

Get started